LOADING

WE CARE

The complexity of the modern lifestyle and the technology indispensable to our daily enjoyment requires a special care.

We provide our clients with a wide range of solutions and services for the life-cycle management of entertainment systems.


HELPDESK YACHT 24/7

We are also present on the spot with the presence of dedicated technicians to solve any type of problem.


HELPDESK BUSINESS 24/7

Through remote control our technicians can be solved a lot of problems without unnecessary waiting.


WE MAINTAIN

Videoworks Group provides its client with a premium Maintenance Service Contract that will allow you to:

  • Regularly plan and carry out a complete check-up of the entire system.
  • The preventive check-up can take place both remotely and directly on board through scheduled visits by our service technicians.

WE SPARE

Maintenance Service Contract will make spare parts immediately available to you, at all times.

Our experts will prepare a list of required spares, which will be always kept in stock at our warehouses, ready to be dispatched to you.


WE TRAIN

Videoworks Group offers dedicated training services and constant learning resources for crew members, so that you can get the most out of your systems.


WE UPGRADE

Videoworks Group offers a dedicated team of engineers to provide you with the best solution for upgrading your systems.

Whether you’re refitting, or just want to get the most up-to-date technology available, Videoworks Group’s dedicated team of specialists will assist you in planning and executing the upgrade.


WE CONNECT

Videoworks Group offers an all-inclusive Premium Connectivity Contract, in a convenient single-provider package including:

  • V SAT
  • TVSAT Provider
  • 4G Connectivity

One contract means better connectivity, as the systems will receive constant monitoring and frequent updates. One invoice means easier management of the services and completely transparent costs.


WE ASSIST

With company offices in Ancona (Italy), Aalsmeer (The Netherlands), Cagnes Sur Mer (France), Fort Lauderdale (US), Viareggio (Italy), and a worldwide network of licensed service points, Videoworks Group will provide you with 24/7 assistance.

HEADQUARTERS
Via Albertini, 36 - block E13
60131 Ancona (AN) - Italy
T. +39 07199513

VIDEOWORKS EUROPE BV
Raadhuisplein 3,
1431 EH Aalsmeer - The Netherlands
T. +31 202440985

VIDEOWORKS FRANCE
19, Chemin des Travails -Tuilière 1,
06800 - Cagnes-sur-Mer - France
T. +33 448800135

VIAREGGIO OFFICE
Via Scirocco, 35 loc. Bicchio
55049 Viareggio (LU) - Italy
T. +39 0719951475

VIDEOWORKS OF AMERICAS INC.
632 SW 4th Ave,
Fort Lauderdale - FL 33315
T. +1 (954) 7680539

MILAN OFFICE
Via Greppi 17/a
20016 Pero (MI) - Italy
T. +39 0719951465


WE CERTIFY

Videoworks Group invests heavily in its engineers’ training, and is constantly perfecting its working processes to achieve the highest standards of quality and safety.

We boast an unmatched number of quality certifications, as a guarantee of the highest service level available.

Lloyd's Register Group Limited, a maritime classification organization as well as technical and economic services dedicated to the research and education of science and engineering, has acknowledged to Videoworks that an appropriate cyber risk management governance system is in place to mitigate the risk of introducing vulnerabilities to cyber-attack, or other unauthorized accesses, during the design, procurement, construction and installation of the named systems.

The acronym ISO 9000 identifies a series of regulations and guidelines developed by the International Organization for Standardization (ISO) that define the requirements for the implementation of a quality management system, in order to conduct the business processes, improving effectiveness and efficiency in product realization and service delivery, obtaining and increasing customer satisfaction.


SUBSCRIBE TO THE NEWSLETTER

Stay updated about solutions,
news and events.

LET’S GET
IN TOUCH!

For us it’s essential to keep in touch with our clients, partners and business operators, we are at your complete disposal.

Our expert team is available to provide information on new systems as well as on how to better utilise the systems currently in use.

 

Client service and support is guaranteed 24H.

© VIDEOWORKS GROUP

CREDITS - PRIVACY - COOKIE

LANG EN